Contact PowerfullyPeptides

What should I include in my message?

For an existing order, include your order number, the email used at checkout and a short description of the issue. For a product or certificate question, include the product name, strength and batch number if available.

Where can I find tracking and delivery information?

Tracking details are sent by email or WhatsApp when your parcel is dispatched. If you cannot find them or need help with a delivery, contact us with your order number. See shipping, dispatch and delivery information.

Need help with payment or an order change?

Contact us with your order number and what you need checked or changed. The ordering and payment FAQ covers common questions. For a return or refund query, see the refund policy and include the order details in your message.

Where can I check a product certificate?

Visit Certificates of Analysis for published reports and their coverage. If you cannot find the report you need, send us the product name and batch details. You can also read how sourcing and testing work.